Privacy Policy

WanderFitness, Inc. ("WanderFitness," "we," "us," or "our") operates a technology marketplace that connects travelers and guests with participating fitness facilities through short-term rental properties. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications, our websites (including wanderfitness.com and app.wanderfitness.com), and related services (collectively, the "Platform").

1. Information We Collect

• Account information: name, email address, mobile phone number, and password.
• Verification data: one-time passcodes (OTP) and phone verification status.
• Host and gym information: for property hosts and gym partners, business, listing, and payout details.
• Usage and device information: interactions with the Platform, device identifiers, and push notification tokens.
• Location information: approximate or precise location used for gym geofencing and venue access, where you grant permission.
• Payment information: processed by our payment processor (Stripe). We do not store full payment card numbers.
• Integration data: where you connect a property management system (for example, Guesty, Hostaway, or OwnerRez), the reservation and property data necessary to validate passes.

2. How We Use Information

• To create, manage, and authenticate accounts.
• To send one-time verification codes (OTP).
• To send account, transactional, and service notifications (for example, pass creation, approval, venue access, and payouts).
• To operate the marketplace and verify eligibility for gym access.
• To process subscriptions and gym payouts.
• To maintain security and prevent fraud and abuse.
• To comply with legal obligations.

3. SMS / Text Messaging

We collect mobile phone numbers and use them to send account notifications, one-time verification codes (OTP), and transactional messages relating to your WanderFit account and venue passes. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Full details are in our SMS / Text Messaging Terms at wanderfitness.com/sms-terms.

Text messaging opt-in data and consent are not sold, rented, or shared with any third parties for any purpose other than delivering the messaging described above.

4. How We Share Information

We share information with:

• Service providers / subprocessors that help us operate the Platform, including Twilio (messaging), SendGrid (email), Stripe (payments), and Google / Firebase (hosting, authentication, push notifications, and maps). These providers are authorized to use information only as needed to provide services to us.
• Participating hosts and gyms, to the extent necessary to provide venue access and operate the marketplace (for example, a gym verifying a valid pass).
• Legal and safety purposes, when required by law or to protect rights, property, or safety.
• Business transfers, in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information. As stated in Section 3, mobile opt-in and SMS consent data are never shared with third parties for any purpose other than delivering the messaging service.

5. Data Retention

We retain information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account at any time as described in Section 7.

6. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your information, and to withdraw consent. You can manage notification preferences in the app and opt out of SMS by replying STOP. To exercise other rights, contact privacy@wanderfitness.com.

Delete your account. You can permanently delete your WanderFitness account and associated data at any time in the app under Profile → Account → Delete account. This action is irreversible and immediately revokes your access to the Platform.

Clear local cache. You can clear data cached on your device (local storage, session data, and query cache) at any time in the app under Profile → Privacy and Data → Clear local cache. This does not delete your account or affect data stored on our servers.

8. Children

The Platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

9. International Users

We operate in the United States and Argentina. Your information may be processed and stored in the United States and other countries that may have different data protection rules than your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new Effective Date.

11. Contact Us